Shin Brothers Jewelers, located at 561 Rt. 1 South, Wick Plaza, Edison, NJ 08817, is renowned for its exceptional engagement ring creation and wedding jewelry services. The store has been family-owned and operated since 1983, highlighting a commitment to quality craftsmanship and personalized customer care. The skilled staff takes great pride in their work, often allowing customers to watch the jewelry-making and repair processes. They offer a wide selection of engagement rings, custom designs, resizing, and repair services, making it a one-stop destination for couples looking to find the perfect ring.
### Overall Sentiment from Online Customer Reviews:
Positive: 91%
Neutral: 6%
Negative: 3%
With a total of 234 reviews, the general atmosphere reflects a strong appreciation for the store's customer service and quality of work. Many customers express satisfaction with the friendly and knowledgeable staff, particularly highlighting the owner, Richard Shin, for his dedicated service and commitment to customer satisfaction.
Best Review:
Tim praised Shin Brothers for their helpful and patient staff when selecting an engagement ring. He noted the fair pricing for the quality of the jewelry and expressed his intention to return for future jewelry needs.
Worst Review:
Hugo reported a negative experience, stating that he found the service rude when seeking help for a watch repair. He expressed disappointment and indicated he would not return to the establishment.
**Operating Hours:**
- Tuesday: 11:00 AM - 6:00 PM
- Wednesday: 11:00 AM - 6:00 PM
- Thursday: 11:00 AM - 6:00 PM
- Friday: 11:00 AM - 6:00 PM
- Saturday: 11:00 AM - 6:00 PM
- Sunday: Closed
- Monday: Closed
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.