HomeStore LocatorPANorth WalesKay Jewelers Montgomery Mall
55% Score | Kay Jewelers Montgomery Mall, North Wales, PA

Kay Jewelers, located at 178 Montgomery Mall, North Wales, PA 19454-3911, operates in Montgomery County and specializes in engagement ring creation. This jeweler offers a range of services, including custom design, maintenance, repair, and financing options to suit various budgets. With a focus on providing a superior shopping experience, it is renowned for its professional staff, including recognized team members like Dalia and Liz, who are praised for their attentive and knowledgeable service.

The store is currently open from:
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:30 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 6:00 PM

Overall Sentiment from Online Customer Reviews:
The overall sentiment from the reviews reflects mixed feelings about the store, with approximately 30% of customers expressing positive feedback, while 50% conveyed neutral thoughts, and 20% reported negative experiences. The primary complaints revolve around customer service and product quality, while commendations often highlight the helpfulness of specific staff members.

Best Review:
Marjorie noted a positive experience while searching for a gold ID bracelet, praising the staff's politeness and efficiency, ultimately leading to a successful order within three days.

Worst Review:
Mike expressed frustration with the store's manager, describing her as rude and unhelpful, which diminished his overall experience despite initially friendly service from other staff.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Positivity Score: 55%
Total Customer Feedback Reviewed: 131

Disclaimer:
 Willyou.net is an independent platform providing factual, publicly available information about jewelers. We are not affiliated with, endorsed by, or sponsored by the jeweler listed. Details are for informational purposes only; please verify directly with the jeweler before making decisions. Willyou.net is not responsible for transactions or services provided by the jeweler.
Kay Jewelers Montgomery Mall
Kay Jewelers Montgomery Mall
55%
Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.
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Kay Jewelers Montgomery Mall
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