HomeStore LocatorPANorth WalesZales Jewelers - Montgomery Mall
45% Score | Zales Jewelers - Montgomery Mall North Wales PA

Zales Jewelers, located at 102 Montgomery Mall, North Wales, PA 19454, is known for its extensive selection of beautiful engagement rings and excellent customer service. The store operates within Montgomery County and provides services focused on engagement ring creation, including custom designs and warranty check-ups. Customers may contact the store directly at (215) 362-0808.

Customer reviews present a mixed sentiment surrounding the store's service. Some patrons express satisfaction with the friendliness of the staff and quick service for repairs, while others have reported negative experiences, highlighting instances of poor customer service and long wait times for assistance. This balance of feedback reflects a store that strives for quality but has room for improvement in its customer interaction.

Overall Sentiment from Online Customer Reviews:
Positive: 40%
Neutral: 10%
Negative: 50%

**Best Review:** Jeffrey praised the store for providing quick and friendly service when replacing a broken chain, describing a pleasant experience overall.

**Worst Review:** Chris expressed frustration over the poor customer service and lack of acknowledgment during his visits, indicating he felt neglected while shopping for significant purchases.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

Opening Hours:
- Monday to Saturday: 10:00 AM - 9:00 PM
- Sunday: 11:00 AM - 6:00 PM

Staff Members:
- No specific staff members' names were mentioned.

Positivity Score: 45%
Total Customer Feedback Reviewed: 5

We strive to provide a balanced perspective to help buyers make informed decisions. This review and rating are based on public data, customer feedback, and expert analysis. Willyou.net is not affiliated with the jeweler mentioned. Please verify details with the retailer before purchasing.
Read our full review of all Zales Jewelers locations here
Zales Jewelers - Montgomery Mall
Zales Jewelers - Montgomery Mall
45%
Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.
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Zales Jewelers - Montgomery Mall

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