Zales Jewelers, located at 102 Montgomery Mall, North Wales, PA 19454, is known for its extensive selection of beautiful engagement rings and excellent customer service. The store operates within Montgomery County and provides services focused on engagement ring creation, including custom designs and warranty check-ups. Customers may contact the store directly at (215) 362-0808.

Customer reviews present a mixed sentiment surrounding the store's service. Some patrons express satisfaction with the friendliness of the staff and quick service for repairs, while others have reported negative experiences, highlighting instances of poor customer service and long wait times for assistance. This balance of feedback reflects a store that strives for quality but has room for improvement in its customer interaction.

Overall Sentiment from Online Customer Reviews:
Positive: 40%
Neutral: 10%
Negative: 50%

**Best Review:** Jeffrey praised the store for providing quick and friendly service when replacing a broken chain, describing a pleasant experience overall.

**Worst Review:** Chris expressed frustration over the poor customer service and lack of acknowledgment during his visits, indicating he felt neglected while shopping for significant purchases.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

Opening Hours:
- Monday to Saturday: 10:00 AM - 9:00 PM
- Sunday: 11:00 AM - 6:00 PM

Staff Members:
- No specific staff members' names were mentioned.