Kay Jewelers Oakwood Mall Eau Claire WI

KAY Jewelers, located at 4800 Golf Rd., Unit 133, Eau Claire, WI 54701-8914, is a highly regarded jewelry store specializing in engagement ring creation and personalized customer service. With a focus on fine jewelry, the store is well-known for its extensive selection, including engagement rings, wedding bands, necklaces, bracelets, and watches. Customers appreciate the knowledgeable staff who assist in custom orders and offer jewelry repair services. Many reviews highlight the exceptional service provided by associates, making the engagement ring shopping experience enjoyable and stress-free.

Operating in Eau Claire County, this jewelry store boasts a solid reputation backed by 111 reviews, indicating a commitment to customer satisfaction.

Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 10%
Negative: 10%

The staff is frequently praised for their friendliness and helpfulness. However, there have been some negative comments regarding experiences with repairs and custom orders, indicating varying levels of service quality.

**Customer Reviews Highlights**:
Best Review: Alee commended the staff for their kindness and efficiency, noting that her jewelry cleaning experience left her with pieces that looked brand new.

Worst Review: Cheryl expressed dissatisfaction with the management at the Eau Claire location, criticizing their customer service and highlighting a particularly negative encounter.

**Store Hours**:
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.