Rogers & Hollands Jewelers Oakwood Mall in Eau Claire WI

Rogers & Hollands Jewelers, located in Oakwood Mall at 4800 Golf Rd, Eau Claire, WI 54701, is a family-owned jewelry store with a longstanding reputation for quality and service in Eau Claire County. The store offers a wide range of engagement rings, allowing customers to select the size, cut, and quality of their chosen stone while working closely with knowledgeable staff to create a unique piece that fits their budget. The team frequently receives positive feedback for their attentive service, with customers praising the expertise of staff members like Larry and Denise, who are noted for their willingness to listen to customer needs and provide personalized assistance.

However, there are mixed sentiments regarding customer experiences, particularly related to pressure-filled sales tactics and issues with order fulfillment. Some customers express disappointment about high-pressure sales encounters and follow-up service frustrations, which have marred their overall satisfaction.

Overall Sentiment from Online Customer Reviews:
Positive: 55%
Neutral: 25%
Negative: 20%

Highlight Reviews:
Best Review: A customer appreciated the thorough assistance received while custom-ordering a wedding band, noting the attentive service from Larry during the entire process, which enhanced their buying experience.
Worst Review: Another individual reported multiple negative experiences, citing consistent issues with being ignored and high-pressure tactics during their visits, leading to a decision not to return to the store.

Opening Hours:
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 11:00 AM - 8:00 PM
- Saturday: 11:00 AM - 8:00 PM
- Sunday: 11:00 AM - 6:00 PM

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.