Marlor Jewelry, located at 806 S Hastings Way, Eau Claire, WI 54701, is a prominent jeweler in Eau Claire County, specializing in custom engagement rings and fine jewelry. The owner and master goldsmith, Mark Pierog, is noted for his craftsmanship and ability to create personalized designs. The store offers a range of services including custom jewelry creation and expert jewelry repairs. Customers appreciate the welcoming atmosphere and the personalized service provided by the knowledgeable staff.
Operating hours are as follows:
| Day | Hours |
|------------|----------------------|
| Monday | Closed |
| Tuesday | Closed |
| Wednesday | 11:00 AM - 5:30 PM |
| Thursday | 11:00 AM - 5:30 PM |
| Friday | 11:00 AM - 5:30 PM |
| Saturday | Closed |
| Sunday | Closed |
Reviews indicate a generally positive sentiment towards the store, with strong praise for the quality of craftsmanship and customer service, earning a score of 85% positive, 10% neutral, and 5% negative from the 24 reviews considered.
Customers commend the helpfulness and expertise of the staff, particularly mentioning how they guide clients through the engagement ring selection process while accommodating various budgets. However, a few negative reviews suggest concerns regarding the availability of certain services, such as watch repairs, which have since changed.
Best Review: Cameron noted that the store excels at designing jewelry and is attentive to customer budgets, which demonstrates their commitment to quality service.
Worst Review: Dave expressed disappointment regarding the performance of a watch battery he purchased, stating it lasted less than a month and highlighted issues with the store's battery replacement service.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 24
Store Phone Number: 7158316303