Williams Diamond Center Eau Claire WI

Williams Diamond Center, located at 2823 London Rd #4 in Eau Claire, WI, is a charming jewelry store that has made a name for itself as a trusted destination for creating stunning engagement rings. This family-owned establishment has been a staple in the community since 1982, offering a personal touch and a dedication to exceptional customer service.

Led by owner Denise Wurtzel and her team, Williams Diamond Center specializes in custom design, allowing clients to craft unique and meaningful pieces. Their commitment to customer care is evident in the feedback customers share. Many are drawn to the store for its friendly atmosphere and the expertise of the staff, especially Teva, who often helps guide couples through the process of selecting or designing their unforgettable rings.

Customer Sentiment: Approximately 75% of reviews reflect high satisfaction, while 15% are neutral, and around 10% express concerns regarding service quality or experiences.

Opening Hours:

Monday to Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: Closed

Best Review: Erin praised the extraordinary customer service she received, expressing gratitude for the warm and welcoming environment while celebrating her new custom ring.

Worst Review: Chris described a disappointing experience when trying to sell a custom piece, feeling undervalued and taken advantage of in the offer presented to him.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.