Kay Jewelers, located at 96 River Oaks Center Dr Ste D18, Calumet City, IL 60409, is a notable destination for engagement ring creation and jewelry services. The store offers a comprehensive selection of engagement rings and jewelry repair, catering to diverse styles and budgets. Customers can expect a variety of designs and personalized assistance from the staff, who are committed to ensuring a pleasant shopping experience. The jeweler is open until 7:00 PM, providing ample time for appointments and consultations.

The phone number for Kay Jewelers is (708) 868-1488. This establishment operates in Cook County, focusing on high-quality jewelry solutions for special occasions.

Overall Sentiment from Online Customer Reviews:
The browsing of reviews indicates a mixed sentiment among customers, with approximately 40% positive, 15% neutral, and 45% negative. While some patrons appreciate the wide selection and helpful staff, others express dissatisfaction with customer service and experiences at this location.

Best Review:
Jacalyn mentioned that the customer service was severely lacking, highlighting an instance where her boyfriend faced unhelpfulness from staff during an exchange process, which led to frustration and disappointment.

Worst Review:
Tabitha found the staff, particularly a representative named Jessica, to be extremely helpful and accommodating, emphasizing a positive encounter while purchasing a watch.

Opening Hours:
- Monday: 10:00 AM - 7:00 PM
- Tuesday: 10:00 AM - 7:00 PM
- Wednesday: 10:00 AM - 7:00 PM
- Thursday: 10:00 AM - 7:00 PM
- Friday: 10:00 AM - 7:00 PM
- Saturday: 10:00 AM - 7:00 PM
- Sunday: Closed

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.