Milan Jewelers, located at 220 River Oaks Dr, Calumet City, IL 60409, is a notable destination for those seeking to create an engagement ring. This jewelry store operates in Cook County and offers a variety of services, including engagement ring creation, jewelry repair, and in-store shopping options. Customers can contact the store at (708) 862-2750.
The staff at Milan Jewelers have been described favorably by many reviewers, highlighting their friendliness, knowledge, and willingness to negotiate on prices. Positive reviews often emphasize the reasonable pricing and quality of the jewelry offered, with some customers mentioning successful experiences with repairs and exchanges.
However, negative feedback points to issues with management and occasional quality concerns, with reports of diamonds falling out and dissatisfaction with repair experiences. These mixed sentiments reflect a need for improvement in customer service and product durability.
Overall Sentiment from Online Customer Reviews:
Positive: 56%
Neutral: 15%
Negative: 29%
Opening Hours:
- Monday: 11 AM - 6 PM
- Tuesday: 11 AM - 6 PM
- Wednesday: 11 AM - 6 PM
- Thursday: 11 AM - 6 PM
- Friday: 11 AM - 6 PM
- Saturday: Closed
- Sunday: Closed
Best Review:
A customer named Curtis noted the friendly staff and their willingness to work on pricing, which enhanced his shopping experience.
Worst Review:
Malisa described the quality of the jewelry as severely lacking, stating her disappointment with diamonds frequently falling out, leading her to recommend seeking more reputable alternatives.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 63.5%
Total Customer Feedback Reviewed: 28