Zales Jewelers - River Oaks Shopping Center, Calumet City, IL

Zales Jewelers, located at 96 River Oaks Center Dr, Calumet City, IL 60409, specializes in engagement ring creation and offers a variety of jewelry services. The store has been reported as permanently closed, which has been confirmed by over 30 reviews collected from various online platforms. Customers noted that the staff was generally friendly and attentive, providing quality service, especially when it came to custom engagement ring selection and design. However, negative sentiments were observed regarding communication and customer service, which disappointed some clients when dealing with refunds and product issues.

Operating within Cook County, Zales Jewelers has been recognized for its extensive selection and knowledgeable staff. The primary phone number for inquiries is (708) 868-1432.

Overall Sentiment from Online Customer Reviews:
Positive Sentiment: 40%
Neutral Sentiment: 30%
Negative Sentiment: 30%

Best Review: A customer praised the warmth and helpfulness of the staff when trying to select the perfect engagement ring, highlighting their knowledge and willingness to assist in the decision-making process.

Worst Review: Another customer expressed frustration with the unhelpful service when attempting to initiate a refund, describing a lack of communication from the staff.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

Opening Hours:
- Monday to Saturday: 10:00 AM - 6:00 PM
- Sunday: Closed

Staff members noted in reviews include various unnamed associates who contributed to positive experiences.