KAY Jewelers in Rocky Point, NY, located at 346 Route 25 A, Ste. 150, offers a comprehensive selection of engagement rings and personalized jewelry services. With a focus on engagement ring creation, the store combines quality craftsmanship with attentive customer service. Prospective buyers can expect a professional atmosphere facilitated by knowledgeable staff, including associates like Corinne and Cindy, who have received positive feedback for their helpfulness and expertise.

The store provides various services, including jewelry maintenance, repair, custom orders, diamond upgrades, and appraisals, making it a desirable destination for those seeking to purchase or maintain their cherished pieces. Operating in Suffolk County, customers can visit KAY Jewelers within the following hours:

| Day | Hours |
|-----------|------------------|
| Tuesday | 10:00 AM - 8:00 PM |
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 11:00 AM - 7:00 PM |
| Monday | 10:00 AM - 8:00 PM |

Overall Sentiment from Online Customer Reviews:
The sentiment from the reviews reflects a mix of satisfaction and dissatisfaction, with approximately 50% of the feedback positive, 20% neutral, and 30% negative. While many customers appreciate the service and selection, others have reported issues with customer service and product satisfaction.

Best Review:
Edwin praised the Rocky Point branch for its great service, specifically highlighting the assistance he received from Corinne, who has been consistently helpful with his jewelry purchases over the years.

Worst Review:
Krystin expressed severe frustration after receiving a ring that was sent out for service, only to return with a cubic zirconia instead of the expected diamond, indicating a troubling experience with the store's service.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.