Rocky Point Jewelers, located at 29 Rocky Point-Yaphank Rd. Suite 3, Rocky Point, NY 11778, is a highly regarded jewelry store specializing in engagement ring creation and exceptional customer service. This family-owned business has established a strong reputation in Suffolk County, providing personalized assistance and expert craftsmanship since 1979.

With a focus on engagement rings, Rocky Point Jewelers offers an extensive selection of styles, accompanied by knowledgeable staff, including owner Anthony and sales associate Cassie, who are recognized for their helpfulness. Customer reviews highlight the store’s dedication to ensuring every client finds the perfect ring that reflects their unique style. Many customers express appreciation for the store's willingness to assist with repairs, ring resizing, and custom designs.

The store has accumulated 243 reviews, reflecting a mix of sentiments.

Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 20%
Negative: 15%

Positive reviews often mention the friendly staff, quality craftsmanship, and the fair pricing of their engagement rings, reinforcing the trust and rapport built with clients over the years. However, some customers have expressed frustration regarding customer service issues, particularly dissatisfaction with certain staff interactions.

Best Review:
A customer named Rhonda expressed outstanding satisfaction with her experience at Rocky Point Jewelers, appreciating the family atmosphere and the quality of jewelry provided. She highlighted the exceptional attention given by the staff, describing her lifelong commitment to the store.

Worst Review:
Conversely, a customer named Alyssa reported an unpleasant encounter with staff, describing rudeness and a lack of assistance when seeking help with her wedding band.

Opening Hours:
- Mon - Thu: 10 AM - 5 PM
- Fri: 10 AM - 6 PM
- Sat: 10 AM - 5 PM
- Sun: Closed

Staff members mentioned include Anthony and Cassie.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.