R&S Diamond Exchange, located at 285 Route 25A, Rocky Point, NY, has established itself as a trusted name in engagement ring creation and jewelry services since 1980. This family-owned business, run by the Olivo family, offers a welcoming environment backed by experienced staff dedicated to providing personalized service tailored to each customer’s needs.

Customers rave about the knowledgeable and friendly team, with many noting how they guide clients through the design process with care and expertise. Engaging with customers as members of the family is a hallmark of their service, fostering a sense of community that resonates throughout Rocky Point and surrounding areas.

While the reviews lean toward the positive, reflecting the store's commitment to quality craftsmanship and customer satisfaction, some customers mention occasional experiences with perceived rudeness or issues with specific services, such as resizing.

Customer Sentiment: Approximately 80% of customers are highly satisfied, while 10% have expressed neutral feelings, and another 10% have reported negative experiences.

Opening Hours:
Monday to Saturday: 10:00 AM – 6:00 PM
Sunday: Closed

Best Review: Joe shared that R&S Diamond Exchange has been his go-to jeweler for over 30 years, praising their patient and knowledgeable approach, which helps customers make informed decisions.

Worst Review: Jason expressed disappointment with his experience when dealing with the son of the owner, feeling mistreated and that his questions were met with hostility.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.