Kay Jewelers, located at 214 Towne Center Cir., Ste. OJ10, Sanford, FL 32771-7409, is a reputable destination for engagement ring creation and other jewelry services in Seminole County. Customers can contact the store at (407) 322-8559. The store operates with the following hours:

| Day | Hours |
|-----------|---------------------|
| Monday | 11:00 AM - 7:00 PM |
| Tuesday | 11:00 AM - 7:00 PM |
| Wednesday | 11:00 AM - 7:00 PM |
| Thursday | 11:00 AM - 7:00 PM |
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 12:00 PM - 6:00 PM |

The store specializes in creating customized engagement rings, offering a variety of services including jewelry maintenance, repairs, special orders, diamond upgrades, and appraisals. Notable for its extensive selection of fine jewelry, many reviews highlight the knowledgeable and friendly staff who assist customers with their unique needs.

Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%

Customers appreciate the excellent service and professionalism displayed by the staff, particularly in helping with engagement ring purchases. However, some reviews express concerns regarding delays in service and occasional negative experiences with certain staff members.

Best Review:
A customer praised the helpful and friendly nature of the staff, noting the great assistance received while purchasing engagement rings and other jewelry.

Worst Review:
Another customer shared a frustrating experience due to delays in service and difficulty in communication with a specific staff member, leading to dissatisfaction with the overall visit.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.