William Howard's Jewelers is a family-owned jewelry store located in Sanford, FL, and has been serving the community since 1985. Specializing in engagement ring creation, this jeweler offers a range of services, including jewelry repairs and appraisals. Customers appreciate the knowledgeable and friendly staff who strive to provide excellent service in a welcoming environment. The store has received mixed reviews, highlighting both valuable experiences and frustrations related to communication and repair services.
The total number of reviews analyzed for this overview is 38. Among the positive sentiments, many customers commend the store for its attentive service and the quality of jewelry, particularly noting the staff’s approachability without being overly pushy. However, some negativity emerges from reports of poor communication, including difficulty in reaching the store and experiences of dissatisfaction with repair work.
Overall Sentiment from Online Customer Reviews:
Positive: 74%
Neutral: 10%
Negative: 16%
**Highlight Reviews:**
Best Review: A customer named Lisa praised the friendly staff who provide assistance without being intrusive, highlighting her satisfaction with both purchased items and repair services.
Worst Review: Valentina expressed disappointment, stating that the store is closed, which reflects concerns from other customers regarding communication and service reliability.
Address: 3675 S Orlando Dr, Sanford, FL 32773
Phone: (407) 321-3140
**Hours:**
By Appointment Only
**Staff Members Noted:**
- Linda (Owner)
Positivity Score: 79%
Total Customer Feedback Reviewed: 38
Store Phone Number: 4073213141