Kay Jewelers, located in Tippecanoe Mall at 2415 Sagamore Parkway S, Lafayette, IN 47905, is a prominent destination for engagement ring creation and exceptional jewelry services in Tippecanoe County. This jeweler offers a wide array of services, including custom and special orders, jewelry maintenance and repair, diamond upgrades, and financing options to assist customers in finding the perfect piece within their budget.

The store operates with a focus on customer satisfaction, with several staff members mentioned positively for their helpfulness and professionalism. Particularly noted are the employees Dee, Kamron, and Bree, who have received praise for their friendly approach and expertise. Many customers expressed appreciation for the quality of service while selecting engagement rings and other jewelry.

While many patrons have shared positive experiences with the knowledgeable and welcoming staff, some reviews highlighted issues with customer service and pricing practices, indicating the possibility of being faced with high costs for resizing or additional purchases.

Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 10%
Negative: 15%

Positive sentiments stem from the engaging staff and personalized services, while negative reviews often pointed to experiences of unhelpful service and unexpected costs.

Best Review: A customer praised the staff's commitment to helping them find the right engagement ring, emphasizing the pleasant experience and support provided by the team, specifically mentioning Dee's assistance.

Worst Review: Another customer expressed dissatisfaction with the service, feeling that they were pressured into additional purchases and experienced unhelpful attitudes from staff members.

**Hours of Operation:**
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM

Staff Members: Dee, Kamron, Bree

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.