Stall & Kessler's Diamond Center is a distinguished jewelry store located at 333 Columbia St, Lafayette, IN 47901, specializing in engagement ring creation and exceptional customer service. With over 320 reviews that highlight their dedication to quality and craftsmanship, Stall & Kessler’s has earned its reputation as a trusted jeweler in Tippecanoe County, providing a range of services including custom jewelry design, repairs, appraisals, and a selection of conflict-free diamonds.
The team, led by owners Jeff and Kristopher Kessler, along with skilled staff members including Brandon Justice and Melissa Overstreet, is known for their knowledgeable and friendly service. Customers have praised their approachable style, which includes providing in-depth consultation during the ring design process while ensuring that all pieces meet the highest standards.
Operating hours:
- Monday to Thursday: 9 AM - 5 PM
- Friday: 9 AM - 7 PM
- Saturday: 9 AM - 5 PM
- Sunday: Closed
Overall Sentiment from Online Customer Reviews:
Positive sentiment: 95%
Neutral sentiment: 3%
Negative sentiment: 2%
Highlight Reviews:
Best Review: A customer shared that Stall & Kessler's went above and beyond to assist with ring repairs and replacements, showcasing their commitment to standing by their products and ensuring customer satisfaction. This review highlighted the store's friendly atmosphere and how they value their clients.
Worst Review: A customer reported a negative experience stemming from an issue with a diamond that fell out multiple times after purchase, expressing frustration but noted that the staff were willing to address the problem.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.