Zales Jewelers, located at 2415 Sagamore Pkwy S Ste D190, Lafayette, IN 47905, is a notable destination for those seeking quality engagement rings and diverse jewelry options. With a focus on providing excellent service, Zales offers an impressive array of engagement ring designs sure to fit various styles and budgets. The skilled staff are trained to guide customers through the engagement ring creation process, ensuring a memorable shopping experience.

Operating in Tippecanoe County, Zales is recognized for its teamwork in assisting clients, making the ring-buying journey enjoyable. The store operates the following hours:

| Day | Hours |
|-----------|-------------|
| Saturday | 10 am - 8 pm|
| Sunday | 12 pm - 6 pm|
| Monday | 11 am - 7 pm|
| Tuesday | 11 am - 7 pm|
| Wednesday | 11 am - 7 pm|
| Thursday | 11 am - 7 pm|
| Friday | 10 am - 8 pm|

Customer reviews reflect a blend of experiences. Positive feedback highlights the helpfulness and patience of staff members, leading to successful engagements and memorable purchases. However, some negative reviews express frustration over customer service issues and miscommunications regarding ring orders and pricing.

Overall Sentiment from Online Customer Reviews:
Positive Sentiment: 55%
Neutral Sentiment: 15%
Negative Sentiment: 30%

Best Review:
A customer praised the team at Zales for their exceptional service in finding the perfect engagement ring, highlighting the attentiveness and kindness of staff, particularly noting the positive impact of their guidance.

Worst Review:
Another customer shared frustration over the lengthy process for servicing a watch and the poor communication regarding the status of repairs, feeling their expectations for service were not met.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.