Kay Jewelers, located at 580 Walker Rd Ste A, Chambersburg, PA 17201-3541, is renowned for its excellent services in engagement ring creation and a wide selection of fine jewelry. The store is committed to providing customers with a personalized experience through custom jewelry options, offering repair services, cleaning and inspection, and trade-ins for diamond jewelry. With the help of knowledgeable staff, customers can discover a variety of styles, ensuring their jewelry needs are met with care and expertise. The phone number for inquiries is (223) 220-3708.

Operating Hours:
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM

Overall Sentiment from Online Customer Reviews:
The store holds a total of 85 reviews, with an overall positive sentiment score of 78%. Positive sentiments are at 70%, neutral at 20%, and negative at 10%. Customers often commend the friendly and helpful staff, and their attentive service during the purchase process, particularly mentioning their expertise in creating engagement rings. However, some reviews highlighted inconsistent service experiences, particularly during busy times.

Best Review:
K Hood appreciated the helpful and friendly staff, remarking on the great selection and overall atmosphere of the store.

Worst Review:
Tom Murry expressed dissatisfaction with the customer service, feeling overlooked during his visit and suggesting that the staff favored customers who appeared to be spending more money.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Staff Members Mentioned:
Brandy, Destiny, and Aida.