Zales Jewelers, located at 646 Chambersburg Mall, Chambersburg, PA 17201, offers a range of services centered around engagement ring creation and fine jewelry. Customers benefit from a variety of diamond and precious jewelry selections in both classic and designer styles. The staff is generally described as friendly and helpful, providing good customer service, particularly when assisting in selecting rings. While some customers have reported positive experiences with the jewelry selection and staff assistance, there are mixed sentiments regarding service reliability, highlighted by accounts of delays in repairs and lost items.

Operating in Franklin County, Zales is noted for its experience in the industry, emphasizing personalized service in engagement ring creation. The store's phone number is (717) 709-1300.

Overall Sentiment from Online Customer Reviews:
The overall sentiment is mixed, with approximately 60% positive, 25% neutral, and 15% negative feedback observed from reviews.

Opening Hours:
- Monday: 10:00 AM - 7:00 PM
- Tuesday: 10:00 AM - 7:00 PM
- Wednesday: 10:00 AM - 7:00 PM
- Thursday: 10:00 AM - 7:00 PM
- Friday: 10:00 AM - 9:00 PM
- Saturday: 10:00 AM - 9:00 PM
- Sunday: 11:00 AM - 6:00 PM

Best Review:
Leah praised the store's friendly staff and great selection, noting wonderful prices.

Worst Review:
Holli expressed dissatisfaction after a frustrating experience with a lost wedding band, highlighting poor communication regarding repairs.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.