R.E. Jewelers Watch and Clock Repair, located at 166 South Main Street in Chambersburg, PA, is a local favorite for crafting bespoke engagement rings and offering excellent jewelry repair. This cozy shop operates in Franklin County, where they’ve garnered a mix of feedback from the community, leading to a nuanced reputation.
The store, owned by Ray Cosey, specializes in both new and antique watch and clock repairs, alongside providing quality jewelry services. Customers often mention the personalized approach of the staff, who take time to understand each patron's unique vision for their engagement rings. Many have praised the friendliness and efficiency of the staff, although some reviews indicate that customer service can occasionally feel a bit lacking in warmth.
Customer Sentiment: Approximately 75% of customers express satisfaction with their experiences, while 15% remain neutral and 10% have raised concerns.
Opening Hours:
- Monday to Friday: 9:00 AM – 4:30 PM
- Saturday: Closed
- Sunday: Closed
Best Review: Caleb appreciated the prompt service and fair pricing, particularly noting how quickly his watch was resized, leaving him thrilled with the overall experience.
Worst Review: Harry was disappointed with the handling of a major repair, claiming significant damage occurred due to inadequate packaging upon return, leaving him frustrated with the outcome.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 28
Store Phone Number: 7172673320