KAY Jewelers, located in Bay Shore, NY, at 1701 Sunrise Hwy, Space M10, is a highly regarded jeweler specializing in engagement ring creation and exceptional customer service. The store offers a wide range of jewelry services, including custom designs, maintenance and repair, diamond upgrades, and appraisals. Customers frequently highlight the knowledgeable and friendly staff, including team members such as Sal and Andrea, who are commended for their helpfulness and creativity during the ring selection process.

With 81 reviews aggregated from various platforms, the overall sentiment from online customer reviews is highly positive, with approximately 85% positivity, 10% neutral responses, and around 5% negative feedback.

**Customer Reviews Sentiment:**
- **Positive:** 85%
- **Neutral:** 10%
- **Negative:** 5%

**Best Review:** A customer praised the helpfulness and professionalism of Andrea and Sal, highlighting their assistance in selecting and designing a beautiful engagement ring.
**Worst Review:** A dissatisfied customer mentioned a pushy experience with sales staff at another location, although specific feedback on this particular store was not provided.

**Operating Hours:**
| Day | Hours |
|-----------|---------------------|
| Monday | 10:00 AM - 8:00 PM |
| Tuesday | 10:00 AM - 8:00 PM |
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 11:00 AM - 7:00 PM |

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.