Kristin's Fine Jewelry, located at 1701 Sunrise Hwy #163, Bay Shore, NY 11706, specializes in creating custom engagement rings and offers a variety of jewelry services. The shop is part of the South Shore Mall and has a reputation for conscientious customer service. The owner, James OConnor, is noted for working directly with clients to help them design unique engagement rings and ensure they receive quality diamonds.

The store operates under an accessible environment, providing services such as jewelry repair and in-store shopping. Customers have praised the quality and craftsmanship of the jewelry, with staff often described as personable and helpful.

However, it's essential to note that some customers reported negative experiences, citing issues such as delays in resizing and miscommunication regarding orders. Overall, the reviews reflect a mixed sentiment, highlighting both commendable service and areas needing improvement.

Overall Sentiment from Online Customer Reviews:
- Positive: 60%
- Neutral: 20%
- Negative: 20%

Positive reviews emphasize the excellent quality of engagement rings and the careful attention given by the staff, while negative feedback points to specific service-related issues, particularly about order fulfillment.

Best Review: Maria appreciated the quality of the jewelry and highlighted her satisfaction with the custom pieces made for her over the years.

Worst Review: Joey described his frustration with the resizing service, mentioning significant delays and dissatisfaction with customer communication throughout the process.

Operating Hours:
- Monday: 10 AM–5:30 PM
- Tuesday: 10 AM–5:30 PM
- Wednesday: 10 AM–5:30 PM
- Thursday: 10 AM–5:30 PM
- Friday: 10 AM–5:30 PM
- Saturday: 10 AM–5:30 PM
- Sunday: Closed

Staff Members: James OConnor

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.