Zales Jewelers, located at 1701 Sunrise Hwy, Ste. B5 6, Bay Shore, NY 11706, offers a variety of engagement ring creation services within Suffolk County. Known as America's diamond store since 1924, Zales presents a wide selection of rings, bracelets, necklaces, and other jewelry. Customers can benefit from on-site ordering, custom jewelry designs, repair services, and trade-in options. The store's operating hours are as follows:

| Day | Hours |
|-----------|-----------------|
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 12:00 PM - 7:00 PM |
| Monday | 11:00 AM - 8:00 PM |
| Tuesday | 11:00 AM - 8:00 PM |
| Wednesday | 11:00 AM - 8:00 PM |
| Thursday | 11:00 AM - 8:00 PM |

Overall Sentiment from Online Customer Reviews:
Positive: 40%
Neutral: 25%
Negative: 35%

Zales Jewelers has received a total of 49 reviews. Positive feedback often highlights the friendly and knowledgeable staff, with mentions of exceptional customer service. Customers note the variety and quality of jewelry, especially engagement rings.

Conversely, negative reviews point to concerns about pricing, product quality, and service inconsistencies. Customers have experienced issues with repairs and sizing of engagement rings, resulting in dissatisfaction.

Best Review: A customer praised Zales for their outstanding service, noting the helpfulness and patience of the sales team, which made the process of selecting jewelry a positive experience.

Worst Review: A different customer expressed frustration over delayed repairs and poor communication during their engagement ring purchase, emphasizing a lack of accountability and responsiveness that led to a negative impression of the store.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.