Kay Jewelers, located at 152 Yorktown Center, Lombard, IL 60148-5527, is a jewelry store that specializes in engagement ring creation and other fine jewelry offerings. With a telephone number of (630) 495-2423, the store operates from Monday to Saturday, open from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.

The staff at this location has received mixed feedback. Many customers highlight the exceptional service provided by individuals such as Christine, who is praised for her professionalism and knowledge in assisting with purchases, particularly engagement rings. Customers have often mentioned feeling comfortable and appreciated during their visits, with staff going the extra mile to ensure satisfaction.

However, some reviews reflect dissatisfaction, detailing experiences where staff were perceived as unhelpful or rude, impacting the overall customer experience negatively. Overall, the store offers various services, including custom orders, jewelry maintenance, repairs, and consulting for engagements and weddings, making it a viable option for couples seeking personalized rings in DuPage County.

Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 20%
Negative: 20%

Best Review: Yesenia praised the services at Kay Jewelers, noting the unbeatable staff who provided tremendous help in selecting jewelry.
Worst Review: Catherine expressed disappointment with the customer service, highlighting a lack of support from the management when seeking assistance with her jewelry.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

| Opening Hours |
|--------------------|
| Monday: 10:00 AM - 8:00 PM |
| Tuesday: 10:00 AM - 8:00 PM |
| Wednesday: 10:00 AM - 8:00 PM |
| Thursday: 10:00 AM - 8:00 PM |
| Friday: 10:00 AM - 8:00 PM |
| Saturday: 10:00 AM - 8:00 PM |
| Sunday: 11:00 AM - 7:00 PM |

Staff mentioned: Christine