Rogers & Hollands Jewelers, located in Lombard, Illinois, specializes in creating exquisite engagement rings and providing exceptional customer service. Nestled in the Yorktown Shopping Center, this family-owned and operated jeweler has been a trusted name in the jewelry industry for over a century. With a wide range of engagement ring styles, customers can expect a personalized experience, where skilled staff members, including notable professionals like Raj, assist in selecting the perfect piece that fits both taste and budget.

The store is known for its inviting atmosphere and commitment to customer satisfaction. Reviews highlight the attentive approach of the staff, who are described as friendly, knowledgeable, and supportive throughout the ring-buying process. Many customers commend the service for being pressure-free and accommodating, making the experience enjoyable and memorable.

However, some reviews indicate negative experiences related to customer service issues and product quality concerns. There have been mentions of dissatisfaction regarding past management and inconsistencies in product expectations, which are worth noting for potential customers.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

The total number of reviews reviewed is 124.

Best Review: A customer praised the exceptional service offered by Raj, highlighting his supportive and knowledgeable demeanor throughout the engagement ring selection process.

Worst Review: A customer expressed disappointment with the inconsistency in service after experiencing issues with a past manager, indicating a lack of clarity in policies and product feedback.

Operating Hours:
Monday: 11:00 AM - 7:00 PM
Tuesday: 11:00 AM - 7:00 PM
Wednesday: 11:00 AM - 7:00 PM
Thursday: 11:00 AM - 8:00 PM
Friday: 11:00 AM - 8:00 PM
Saturday: 11:00 AM - 8:00 PM
Sunday: 11:00 AM - 6:00 PM

Staff: Raj

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.