Located in Lombard, IL, Zales Jewelers provides a wide array of services, particularly excelling in engagement ring creation. The store, situated at 203 Yorktown Center, Ste. 252, offers customers the opportunity to design custom engagement rings, catering to unique tastes and preferences. The skilled team at Zales is recognized for their knowledge and helpfulness, ensuring a supportive experience throughout the selection process. They also provide additional services such as jewelry and watch repair, cleaning, and in-store ordering.

Recent customer reviews reflect a mix of satisfaction and disappointments. While many praise the attentive and accommodating staff for their exceptional customer service, a notable portion of reviews express frustration regarding the overall service efficiency and communication issues.

Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 20%
Negative: 20%

Hours of operation:
| Day | Hours |
|-----------|------------------|
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 11:00 AM - 6:00 PM |
| Monday | 10:00 AM - 8:00 PM |
| Tuesday | 10:00 AM - 8:00 PM |
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |

Listed Staff Members:
- Eric (Store Manager)

Best Review:
Kenneth highlighted the accommodating and knowledgeable staff, recommending the store for its excellent customer service and deals.

Worst Review:
Tanya expressed disappointment with the customer service, recounting unhelpful interactions and a lack of proper communication regarding her ring order and engraving.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.