Ken's Jewelry & Repairs, Kissimmee FL

Ken's Jewelry & Repairs, located at 425 W Vine St, Kissimmee, FL 34741, has garnered a solid reputation over the years for its exceptional service in engagement ring creation and repairs. The store is operated by Luis Marquez, who is known for his commitment to customer satisfaction and craftsmanship. With a history dating back to 1987, Ken's Jewelry is celebrated as one of the oldest full-service jewelry stores in Osceola County.

The jeweler offers a range of services including custom engagement ring design, ring sizing, jewelry repair, and stone replacement. The knowledgeable staff is dedicated to helping customers find the perfect piece or create a unique engagement ring tailored to individual preferences.

Reviews highlight a mix of positive and negative experiences. Many customers praise the staff for their friendly service and high-quality craftsmanship, often noting how well the team listens and executes the vision for custom jewelry. However, there are a few accounts of less than satisfactory service, particularly regarding communication and pricing. Overall, the store holds a commendable presence in the community with a significant number of reviews reflecting the varied sentiments of customers.

Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 15%
Negative: 15%

**Highlight Reviews**:
Best Review: A customer commended the store for its quick turnaround and excellent service while having their wife's wedding ring repaired, emphasizing the high quality and reasonable prices offered at Ken's Jewelry.

Worst Review: An individual expressed disappointment in the uneven customer service, detailing a lack of engagement from staff during visits, which led to frustration and a decision not to return.

**Business Hours:**
- Monday: 10:00 AM - 5:00 PM
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 1:30 PM
- Sunday: Closed

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*