Located at 2411 W Osceola Pkwy, Kissimmee, FL 34741-0767, Jared Galleria of Jewelry is a notable destination for engagement ring creation and exceptional customer service. Customers have provided 337 reviews, reflecting a mix of experiences.
The jewelry store stands out for its extensive range of fine jewelry, offering services such as custom jewelry design, ring resizing, engraving and personalization, jewelry cleaning, and on-site repairs. The staff, including notable team members such as Yanira and Elizabeth, have been praised for their patience and assistance in helping customers select the perfect engagement ring.
However, it's important to note some negative sentiments in the reviews, particularly regarding issues with customer service and product handling. Instances of miscommunication during order processing and dissatisfaction with repairs have been highlighted by several customers.
Overall Sentiment from Online Customer Reviews:
- Positive: 58%
- Neutral: 10%
- Negative: 32%
Best Review: A customer noted that the staff were attentive and went above and beyond to assist them in selecting an engagement ring, demonstrating exceptional service.
Worst Review: A reviewer expressed frustration with repeated issues regarding their engagement ring, notably regarding sizing and repairs that were not executed properly, leading to dissatisfaction with the service received.
Operating Hours:
- Friday: 10:00 AM - 9:00 PM
- Saturday: 10:00 AM - 9:00 PM
- Sunday: 11:00 AM - 6:00 PM
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 63%
Total Customer Feedback Reviewed: 337