Kimberly's Jewelers, located at 707 Eglin Pkwy NE, Fort Walton Beach, FL 32547, is a reputable establishment known for its exceptional engagement ring creation and various jewelry services. The store serves clients across Okaloosa County and has garnered attention for both its fine jewelry selection and repair services. The owner, Alex, along with the dedicated staff, is committed to customer satisfaction, ensuring that each piece is crafted with care and precision.
With a collection of unique designs, Kimberly's Jewelers specializes in custom pieces tailored to meet the needs of those seeking a meaningful engagement ring. The quality of diamonds and gemstones is highly regarded, as each one is inspected for consistency. The establishment has received a total of 93 reviews, reflecting the experiences of various customers.
Overall Sentiment from Online Customer Reviews:
- Positive: 78%
- Neutral: 15%
- Negative: 7%
Positive sentiments highlight the friendly and knowledgeable staff, the quality of craftsmanship, and the quick service for repairs. Many reviews commend Alex for his ability to create stunning custom pieces and make the jewelry buying experience enjoyable. Customers appreciate the personal attention given to their specific needs.
Conversely, negative reviews occasionally mention issues related to product inconsistencies and customer service experiences that left some feeling undervalued.
Best Review: A customer praised Kimberly's Jewelers for transforming their antique cufflinks into beautiful earrings, expressing satisfaction with the quality and speed of service provided by the jeweler, Alex.
Worst Review: Another review highlighted a frustrating experience where a customer felt belittled and dissatisfied with the service, ultimately leading them to seek assistance elsewhere for their jewelry needs.
Operating Hours:
- Monday: 9:30 am – 5:30 pm
- Tuesday: 9:30 am – 5:30 pm
- Wednesday: 9:30 am – 5:30 pm
- Thursday: 9:30 am – 5:30 pm
- Friday: 9:30 am – 5:30 pm
- Saturday: 9:30 am – 12:00 pm
- Sunday: Closed
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.