Kirk Jewelers, located at 30770 Russell Ranch Rd, Ste C, Westlake Village, CA 91362, is renowned for its exceptional engagement ring creation and personalized customer service. With over 30 positive reviews across various platforms, customers frequently highlight the knowledge and warmth of the staff, including owner Steve Weiss. The team is praised for their willingness to work closely with clients to design custom rings, ensuring a personalized experience that celebrates special occasions.
Services offered by Kirk Jewelers include custom jewelry design, engagement rings, watch repairs, and general jewelry services. Customers appreciate the attention to detail and the friendly environment that the staff fosters, making it a go-to destination for both intricate purchases and simple adjustments.
Operating hours are as follows:
| Day | Hours |
|----------|--------------------|
| Monday | 10:00 AM - 5:30 PM |
| Tuesday | 10:00 AM - 5:30 PM |
| Wednesday| 10:00 AM - 5:30 PM |
| Thursday | 10:00 AM - 5:30 PM |
| Friday | 10:00 AM - 5:30 PM |
| Saturday | 10:00 AM - 5:30 PM |
| Sunday | 12:00 PM - 4:30 PM |
Overall Sentiment from Online Customer Reviews:
The overall sentiment from online customer reviews reflects a positive atmosphere, with 90% positive, 5% neutral, and 5% negative sentiments noted.
Best Review:
Susan commended Kirk Jewelers for their welcoming staff and exquisite jewelry selection, emphasizing the impressive experience and quality service received during her shopping visit.
Worst Review:
Mel expressed disappointment with a negative interaction with one of the employees, feeling disrespected during her purchase, despite acknowledging the kindness of another staff member.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Staff mentioned:
- Steve Weiss
Positivity Score: 92.5%
Total Customer Feedback Reviewed: 119
Store Phone Number: 8054970738
Explore the jeweler's expertise, customer feedback, and available inventory to ensure they match your preferences.
Use the provided contact information to reach out and discuss your engagement ring vision, confirming the next steps.
Collaborate with the jeweler to choose your diamond and setting, and begin designing the perfect engagement ring tailored to your style.