Moyen & Co. Jewellers, located at 2806 Townsgate Rd, Ste A in Westlake Village, CA, is a charming spot for couples seeking to create their dream engagement ring. This establishment has been a community favorite since 1981, with its inviting atmosphere and dedicated staff serving all of Ventura County.
The owner, Zee, along with a knowledgeable team, including Julie and Chris, are often mentioned in glowing reviews for their friendly service and expert guidance. Customers appreciate how the staff takes the time to understand their visions, offering personalized advice throughout the entire ring design process. Many say that the high-quality craftsmanship stands out, particularly in custom pieces that reflect personal stories and connections. While a majority of experiences are positive, some customers have noted occasional delays in repairs and communication challenges.
Customer Sentiment: Overall, about 80% of customers express high satisfaction with their experience, while 15% indicate neutral feelings and 5% report issues.
Opening Hours:
- Tuesday to Friday: 10:00 AM – 5:00 PM
- Saturday: 10:00 AM – 5:00 PM
- Sunday & Monday: Closed
Best Review: Sam praised the remarkable service he received when getting his watch fitted, noting the staff's genuine commitment to customer satisfaction.
Worst Review: Jesse felt that his experience with watch battery replacement took longer than expected, highlighting a lack of communication about the wait time.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 87.5%
Total Customer Feedback Reviewed: 56
Store Phone Number: 8187071230