Lozano's Diamond Jewelry, located at 4667 Lakeview Canyon Rd, Westlake Village, CA 91361, is a premier jeweler renowned for its exceptional engagement ring creation services. With over 157 reviews documented, this family-owned business, led by Armando and Robin, specializes in custom designs and offers a wide variety of diamond and gemstone jewelry. Customers have praised the personable and attentive service provided, highlighting that the staff is knowledgeable and committed to making each customer feel valued.

The store provides services including jewelry cleaning, repairs, custom designs, and stone setting. The ambience is welcoming, encouraging visitors to stay and engage in discussions about their jewelry needs. The owner Armando is particularly noted for his integrity and expertise, making him a trusted figure in the jewelry community of Westlake Village.

Overall Sentiment from Online Customer Reviews:
Positive: 82%
Neutral: 12%
Negative: 6%

Positive reviews often reflect the excellent customer service, personalized attention, and the stunning quality of engagement rings created. However, there are a few negative sentiments about pricing and service experiences.

Best Review:
A customer noted how impressed they were with the level of service received when designing an engagement ring, emphasizing the expertise of Armando and Robin in creating a unique piece that exceeded their expectations.

Worst Review:
Another client recounted a frustrating experience regarding a significant price increase on repairs, feeling that the initial estimate was misleading and leading to a lack of trust.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Operating Hours:**

| Day | Hours |
|-----------|----------------------|
| Monday | 10:30 AM - 4:00 PM |
| Tuesday | 10:30 AM - 5:00 PM |
| Wednesday | 10:30 AM - 5:00 PM |
| Thursday | 10:30 AM - 5:00 PM |
| Friday | 10:30 AM - 5:00 PM |
| Saturday | 10:30 AM - 5:00 PM |
| Sunday | Closed |

Staff members include Armando and Robin.