Torgny and Co. Jewelers, located at 741 Lakefield Rd Ste H, Westlake Village, CA 91361, specializes in custom jewelry design, particularly engagement rings. The store has been serving the Conejo Valley for over 30 years, focusing on creating unique, personalized pieces that clients can treasure for generations. Ron, the owner, is notably passionate about custom designs and has earned a reputation for his extensive knowledge and artistry in the jewelry industry.

In total, 17 reviews were analyzed. Customers frequently highlight the exceptional quality of the jewelry, with specific praise for Ron's hands-on approach to engagement ring creation, emphasizing creativity and attention to detail. Many clients appreciate the enjoyable and collaborative experience when designing their rings, while also noting the comfortable atmosphere of the store.

However, some negative feedback emerged regarding communication issues, with a few customers reporting difficulties in getting timely responses for adjustments on their purchases. This indicates that while the craftsmanship is generally acknowledged as outstanding, there may be inconsistencies in customer service at times.

Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 10%
Negative: 10%

Best Review:
Ron has been praised for his exceptional talent and dedication to client vision, with one customer expressing deep satisfaction with their custom engagement and wedding rings created by him.

Worst Review:
A customer noted frustrations regarding delays in service when adjustments were needed for a purchased ring, revealing how communication fell short after initially receiving great service.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Opening Hours:**
- Monday: 11 am - 5 pm
- Tuesday: 11 am - 5 pm
- Wednesday: 11 am - 5 pm
- Thursday: 11 am - 5 pm
- Friday: 11 am - 5 pm
- Saturday: 11 am - 5 pm
- Sunday: Closed

Staff Members:
- Ron (Owner)