Krail Jewelry, located at 105 N Main St, Fond du Lac, WI 54935, is renowned for its exceptional engagement ring creation and outstanding customer service. With a long history dating back to 1922, Krail's offers a variety of services including custom engagement ring design, jewelry repair, and engraving, making it a standout choice for those seeking quality craftsmanship and personalized attention. The store is owned by Craig Gruening, a GIA Certified Gemologist, who emphasizes the importance of customer satisfaction and strives to deliver a memorable shopping experience.

The store operates in Fond du Lac County, providing a welcoming atmosphere for customers looking for expert assistance and a diverse selection of fine jewelry.

Hours of Operation:
- Monday: 8:00 AM – 5:00 PM
- Tuesday: 8:00 AM – 5:00 PM
- Wednesday: 8:00 AM – 5:00 PM
- Thursday: 8:00 AM – 5:00 PM
- Friday: 8:00 AM – 6:00 PM
- Saturday: 9:00 AM – 12:00 PM
- Sunday: Closed

Overall Sentiment from Online Customer Reviews:
The overall sentiment from online reviews is predominantly positive, reflecting a score of 85% positive, 10% neutral, and 5% negative. Customers frequently commend the knowledgeable and friendly staff, particularly highlighting Craig's expertise and the personalized service provided during their engagement ring selections.

Best Review:
Beckie remarked on the exceptional one-on-one service she received at Krail Jewelry, emphasizing the staff's honesty, creativity, and knowledge, which contributed to her positive experience in selecting multiple pieces of jewelry.

Worst Review:
David expressed disappointment due to discrepancies between the advertised prices and the actual prices he encountered in-store, which left him feeling frustrated after making the trip specifically for a purchase he found unavailable.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.