Levi Bros Jewelry & Loan, located at 306 E 4th St, Waterloo, IA 50703, is a family-owned establishment that has been serving the community since 1908. Known for a blend of traditional jewelry services and pawn shop offerings, this store is a local favorite for those seeking engagement ring creation and related services in Black Hawk County. With a variety of fine jewelry, gold, diamonds, and more, the store provides customers with a welcoming environment and knowledgeable staff.
The team at Levi Bros is dedicated to helping customers find or create the perfect engagement ring. Many reviewers have praised the helpfulness and friendliness of the staff, emphasizing how they take the time to understand customer needs and provide valuable insights during the selection process. While many experiences are positive, a few patrons have noted frustrations related to pricing or specific services, although these seem rare compared to the overall satisfaction.
Customer Sentiment: Approximately 80% of customers highly recommend Levi Bros, while about 10% have expressed mixed feelings, and another 10% encountered issues.
Opening Hours:
Monday: 9:00 AM – 4:45 PM
Tuesday: 9:00 AM – 4:45 PM
Wednesday: 9:00 AM – 4:45 PM
Thursday: 9:00 AM – 4:45 PM
Friday: 9:00 AM – 4:45 PM
Saturday: Closed
Sunday: Closed
Best Review: Richelle praised the exceptional customer service, noting that the staff always makes her feel welcome and appreciated, highlighting their long-standing dedication to quality.
Worst Review: Kris mentioned disappointment with a low offer for a ring valuation, feeling the quality of her item was not accurately assessed, which left her frustrated with the overall experience.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 18
Store Phone Number: 3192336951