Roth Jewelers Waterloo IA

Roth Jewelers, located at 229 East 5th Street, Waterloo, IA, has been a trusted name in jewelry since 1931. Renowned for its exceptional services in engagement ring creation, the store prides itself on a wide selection of high-quality jewelry, including custom designs that capture the essence of individual love stories. Customers appreciate the personalized service, with staff members like Kevin Schreiber providing expertise as both a certified gemologist and goldsmith, ensuring that each piece is crafted with care and precision. Roth Jewelers also offers jewelry repair services, making it a comprehensive destination for all jewelry needs.

Operating in Black Hawk County, Roth Jewelers maintains a strong positive reputation evidenced by numerous reviews. A total of 135 reviews were analyzed, revealing a vibrant customer satisfaction.

Overall Sentiment from Online Customer Reviews:
Positive: 93%
Neutral: 6%
Negative: 1%

Positive reviews highlight the outstanding quality and friendliness of the staff, with many noting that Roth Jewelers goes above and beyond to fulfill customer expectations, creating a welcoming, family-owned atmosphere. Conversely, negative feedback suggests occasional dissatisfaction with specific repair timelines or product issues.

Best Review:
Doreen praised Roth Jewelers for its quality and exceptional hometown service, reflecting the business's commitment to customer satisfaction.

Worst Review:
No specific negative experiences were noted in the reviewed feedback.

Operating Hours:
- Monday: 9:30 AM - 5:00 PM
- Tuesday: 9:30 AM - 5:00 PM
- Wednesday: 9:30 AM - 5:00 PM
- Thursday: 9:30 AM - 5:00 PM
- Friday: 9:30 AM - 5:00 PM
- Saturday: 9:30 AM - 5:00 PM
- Sunday: Closed

Staff Members:
- Kevin Schreiber, General Manager & Goldsmith
- Kelli Schreiber, Floor Manager
- Greg Schreiber, Custom Jewelry Design & Goldsmith
- Sue Schoon, Controller

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.