Lyla Jewelers, located at 6834 W 95th Street, Oak Lawn, IL 60453, is a reputable jeweler known for its exceptional engagement ring creation and other jewelry services. With over 30 years of experience, the store offers a personalized approach, making it a top choice for those looking to design a unique engagement ring. The staff, including the owner Lyla and her son Omar, are praised for their professionalism and attentive service, ensuring clients feel comfortable and informed throughout the process.
Their services extend beyond engagement rings, including custom jewelry design, watch repair, appraisals, and engraving, catering to a variety of jewelry needs. The welcoming atmosphere and commitment to quality have garnered a loyal customer base in Cook County.
The reviews collected from various platforms highlight both positive and negative customer experiences:
**Overall Sentiment from Online Customer Reviews:**
Positive: 88%
Neutral: 8%
Negative: 4%
The total number of reviews analyzed was 352, illustrating a strong reputation for customer satisfaction, with many customers expressing delight in their experiences at Lyla Jewelers.
**Best Review:**
Victor commended the team for helping him find the perfect engagement ring, noting their friendly approach and expert guidance throughout the selection process.
**Worst Review:**
One customer expressed disappointment, claiming the service was lacking and criticized the owner's demeanor during their visit.
**Opening Hours:**
- Monday: 11:00 AM - 6:00 PM
- Tuesday: 11:00 AM - 6:00 PM
- Wednesday: 11:00 AM - 6:00 PM
- Thursday: 11:00 AM - 6:00 PM
- Friday: 11:00 AM - 6:00 PM
- Saturday: 11:00 AM - 5:00 PM
- Sunday: Closed
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.*