W.A. Jewelers specializes in creating custom engagement rings and offering a variety of jewelry repair services. Located at 8824 S. Roberts Rd, Hickory Hills, IL 60457, the shop is recognized for its commitment to personalized customer service, a trait reflected in numerous positive customer reviews. The store has been in operation since 1996, aiming to provide high-quality products and services for all jewelry needs. Customers have praised the knowledgeable and friendly staff, although there have been occasional concerns regarding diamond appraisals for insurance.

The jeweler offers services including jewelry design and customization, watch repair, and appraisals. With a reputation for fair pricing and quality work, W.A. Jewelers is a favorite among locals in Cook County, Illinois.

Operating hours are as follows:
- Monday: 10 AM - 5 PM
- Tuesday: 10 AM - 5 PM
- Wednesday: 10 AM - 6 PM
- Thursday: 10 AM - 6 PM
- Friday: 10 AM - 6 PM
- Saturday: 10 AM - 5 PM
- Sunday: Closed

Customer Reviews Sentiment:
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Best Review: Kathleen expressed her appreciation for the exceptional customer service, fair prices, and welcoming atmosphere at W.A. Jewelers, emphasizing the helpfulness of the staff.
Worst Review: Lynn highlighted her dissatisfaction with the diamond appraisal services, stating that the evaluation was considerably lower than anticipated compared to similar offerings in the market.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.