Reichman Jewelers, located at 7667 West 95th St., Hickory Hills, IL 60457, serves the Cook County community with a rich history since 1908. Known for its exceptional engagement ring creation service, the store offers a wide range of GIA and EGL certified diamonds, which can be set in one of its vast selections of mountings or created as custom designs. The knowledgeable staff, including Paul and Otis, provide personalized service to ensure customers' needs are met with professionalism and care.

With 120 reviews analyzed, the overall sentiment reflects a mix of satisfaction and disappointment among customers.

Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%

Positive reviews highlight the attentive service from staff, knowledgeable guidance in choosing diamonds, and overall satisfaction with repairs and custom designs. Customers frequently commend the friendly atmosphere and personal touch at Reichman Jewelers.

Negative reviews point out occasional lapses in customer service, particularly concerning the handling of repairs and waiting times.

Best Review:
Maria praised the attentive service, noting that the staff listened carefully to her needs and guided her in making decisions, emphasizing their wide selection and ability to custom-make rings.

Worst Review:
Denise expressed disappointment regarding the handling of a jewelry repair, lamenting that her earrings were damaged instead of improved, leading her to lose trust in their service.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Opening Hours**:
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed

Staff Members:
- Paul
- Otis