Marc Samuels Jewelers is a well-regarded jeweler located at 3000 Grapevine Mills Pkwy Ste 515, Grapevine, TX 76051. They specialize in creating exquisite engagement rings, providing a personalized experience tailored to each couple's needs. The knowledgeable staff, including Ali Zameer and his team, emphasize building lasting relationships with customers and pride themselves on exceptional service and craftsmanship. The store features a vast selection of designer jewelry, watches, and custom creations, ensuring their clientele finds the perfect piece to symbolize their love.
### Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%
Reviews indicate that clients appreciate the friendly and helpful service, with many praising the staff's ability to assist in finding or designing the perfect engagement ring. However, a small number of negative reviews highlight issues with customer service and pricing transparency.
#### Best Review:
A customer highlighted the outstanding service and expert assistance received while searching for the perfect engagement ring, noting that the team worked closely with them to bring their vision to life.
#### Worst Review:
Another customer expressed dissatisfaction with the treatment received, feeling rushed and undervalued during an inquiry about a high-end watch, stating the owner did not seem invested in making a sale.
| Opening Hours |
|------------------------|
| Monday 10:00 AM - 7:00 PM |
| Tuesday 10:00 AM - 7:00 PM |
| Wednesday 10:00 AM - 7:00 PM |
| Thursday 10:00 AM - 7:00 PM |
| Friday 10:00 AM - 7:00 PM |
| Saturday 10:00 AM - 7:00 PM |
| Sunday 11:00 AM - 7:00 PM |
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.