Royal Jewelers, located at 3000 Grapevine Mills Pkwy, Suite 111, Grapevine, TX 76051, is known for its exceptional engagement ring creation and personalized service. The jeweler offers a wide range of services including custom design, repairs, and a varied collection of engagement rings, diamond stud earrings, and more. The knowledgeable staff, including individuals like Amy and Nikki, have received high praise for their customer service, helping customers find the perfect piece within their budget.
The store operates in Tarrant County and provides an inviting atmosphere for those seeking high-quality jewelry.
Between 82 reviews, customers generally express satisfaction with the exceptional customer service and quality, highlighting a positive sentiment overall.
Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 15%
Negative: 5%
Best Review:
Amin noted the excellent customer service and the impressive selection at Royal Jewelers, emphasizing the staff's knowledge and the store's competitive pricing.
Worst Review:
A customer named Jennean described a troubling experience with a purchase, claiming that after spending $3,800, they discovered their necklace was not genuine gold, raising concerns about the quality assurance at the store.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Hours of Operation:**
| Day | Hours |
|-----------|---------------|
| Monday | 10 am - 9 pm |
| Tuesday | 10 am - 9 pm |
| Wednesday | 10 am - 9 pm |
| Thursday | 24 hours |
| Friday | 11 am - 8 pm |
| Saturday | 10 am - 9 pm |
| Sunday | 11 am - 7 pm |
**Staff:**
- Amy
- Nikki
Positivity Score: 87.5%
Total Customer Feedback Reviewed: 82
Store Phone Number: 9012461495