Marco Jewelers is a prominent jewelry store located in Stamford, Connecticut, known for its exemplary engagement ring creation and personalized service. Established in 1974, this family-owned business prides itself on offering a full range of jewelry services, including buying, selling, and repairing various types of jewelry and watches. The store is recognized for having a knowledgeable staff, including a GIA Graduate Gemologist on-site for appraisals and estate needs.
With a total of 59 customer reviews, the store maintains a positive reputation. Many customers appreciate the attentive service, particularly regarding custom engagement ring creation, with staff members noted for their helpfulness and expertise. However, some negative feedback highlights occasional concerns about customer service, specifically about communication and pricing.
Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 15%
Negative: 15%
**Highlight Reviews:**
Best Review: A customer praised Marco Jewelers for their outstanding service while having a custom engagement ring designed, emphasizing the staff's professionalism and care in the process. The supportive environment and quality of work received high marks.
Worst Review: Another individual expressed disappointment regarding a perceived lack of transparency and professionalism related to jewelry evaluations, feeling misled during the appraisal process.
**Address:** 16 Sixth Street, Stamford, CT 06905
**Phone Number:** (203) 357-0892
**Opening Hours:**
- Monday: 10:00 AM - 5:30 PM
- Tuesday: 10:00 AM - 5:30 PM
- Wednesday: 10:00 AM - 5:30 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 5:30 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed
Staff Members:
- Andrew
- Annie
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*
Positivity Score: 77.5%
Total Customer Feedback Reviewed: 59
Store Phone Number: 2033570892