Peter Suchy Jewelers, located at 1137 High Ridge Road, Stamford, CT, is renowned for its extensive selection of vintage and antique jewelry, specializing in engagement ring creation. With over 30 years in the business, owner Peter Suchy has built a reputable establishment recognized as a leading expert in the antique jewelry field. The store houses an impressive inventory of over 10,000 unique pieces, and offers services that include custom design, jewelry appraisals, and repair.
Customers praise the knowledgeable and accommodating staff, often noting the patience shown during the selection process for engagement rings. The team is committed to helping clients find the perfect piece, offering creative ideas and detailed information about diamonds and setting options. However, some reviews indicate negative experiences, particularly regarding customer service at times, with reports of unprofessional behavior and low offers for items brought in for appraisal.
Overall, the store maintains a strong reputation, with an average Google rating of 4.3 from 34 reviews. The cumulative feedback reflects an 80% positive sentiment, a 15% neutral sentiment, and a 5% negative sentiment from customers regarding their experiences.
Opening hours are as follows:
| Day | Hours |
|-----------|---------------------|
| Tuesday | 10:00 AM - 5:30 PM |
| Wednesday | 10:00 AM - 5:30 PM |
| Thursday | 10:00 AM - 5:30 PM |
| Friday | 10:00 AM - 5:30 PM |
| Saturday | 10:00 AM - 5:30 PM |
| Sunday | Closed |
| Monday | Closed |
Staff members include Peter Suchy and various associates noted for their expertise and helpfulness in customer interactions.
Overall Sentiment from Online Customer Reviews:
- Positive: 80%
- Neutral: 15%
- Negative: 5%
Best Review:
Jackie Moccia appreciates the wide selection and the fair prices, highlighting the cheerful and helpful staff, making it a go-to store for her jewelry needs.
Worst Review:
Tara C. expresses disappointment with the customer service, detailing an unpleasant interaction regarding the appraised value of her engagement ring, feeling belittled and undervalued.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 87.5%
Total Customer Feedback Reviewed: 65
Store Phone Number: 2033270024