Martoni & James, located at 215 Newbury Street, Suite 206 in Peabody, MA, is a delightful jewelry store specializing in custom engagement ring creation and a variety of related services. This gem of a store operates out of the Hallmark Building and is well-regarded in Essex County, boasting an impressive array of unique and beautiful jewelry pieces.

Under the leadership of James Schiavone, the team at Martoni & James takes pride in providing personalized service, ensuring customers feel like family. They offer a range of services, including custom designs, appraisals, and gold buying. The warm and inviting atmosphere makes the design experience enjoyable, with staff who are attentive and willing to guide clients in crafting their dream engagement rings. Reviews often highlight the team's knowledge and commitment to quality, with many customers appreciating the thoughtful consultations throughout the design process.

Customer Sentiment: Approximately 80% of customers express high satisfaction, while 10% have shared neutral feedback, and another 10% report occasional issues, often related to service inconsistencies.

Opening Hours:
- Tuesday to Saturday: 10:30 AM – 4:30 PM
- Sunday and Monday: Closed

Best Review: Tim praised the store for its exceptional service while collaborating on a custom engagement ring, noting that the team was trustworthy and patient throughout the entire process.

Worst Review: L.F. mentioned a lack of clarity during a previous visit, feeling overwhelmed by the selection and wishing for more guided assistance in choosing a piece.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.