Masman Jewelers is a distinguished jewelry store located in Morgantown, West Virginia, specializing in creating exquisite engagement rings. The store operates from 1395 Earl L Core Rd, Suite 4, Morgantown, WV 26505, and can be contacted at (304) 292-0881. With a focus on personalized service, Masman Jewelers offers custom designs, jewelry repairs, and clock and watch repair services. Customers often appreciate the attention to detail and the friendly atmosphere provided by the staff.
The jeweler has received a total of 49 reviews, with an overall sentiment indicating a strong positive presence. Positive reviews highlight the pleasant customer interactions, the expertise in creating beautiful custom pieces, and the reasonable prices. However, there are some negative reviews pointing to concerns about lost items and inconsistent service experiences.
Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 15%
Negative: 5%
**Opening Hours:**
| Day | Hours |
|-----------|-------------------|
| Monday | 10:00 AM - 7:00 PM|
| Tuesday | 10:00 AM - 7:00 PM|
| Wednesday | 10:00 AM - 7:00 PM|
| Thursday | 10:00 AM - 7:00 PM|
| Friday | 10:00 AM - 7:00 PM|
| Saturday | 10:00 AM - 5:00 PM|
| Sunday | Closed |
**Staff Members:**
Lisa M. (Business Owner)
Best Review:
A customer noted that the friendly staff, particularly Lisa, provided exceptional service while helping to create a custom piece of jewelry perfectly tailored to their needs.
Worst Review:
One customer expressed disappointment over the loss of a family heirloom watch while in the store's care, highlighting concerns over accountability and follow-up communication.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 87.5%
Total Customer Feedback Reviewed: 49
Store Phone Number: 3042920881