M.F.H. Jewelry, Schenectady NY

M.F.H. Jewelry, located at 93 W Campbell Rd, Schenectady, NY, inside the ViaPort Rotterdam Mall, is a charming spot to explore exquisite engagement ring options. This family-owned jewelry store has been a part of the community since 1995, showcasing stunning craftsmanship and an impressive selection tailored for those special moments.

Customers appreciate the friendly and helpful staff who are dedicated to making the ring designing process both enjoyable and personal. Whether you’re looking for a custom design or thoughtful guidance on gemstone choices, the team is known for their genuine commitment to customer satisfaction. Overall, customer sentiment leans positive, with around 80% expressing joy in their experiences, although a few voices have mentioned issues with customer service and repair timeliness.

Opening Hours:

Monday to Friday: 11:00 AM – 6:00 PM
Saturday: 11:00 AM – 5:00 PM
Sunday: Closed

Best Review: Sherry praised the excellent service and quality of work, noting that the staff did a fantastic job fixing her ring, which made her feel valued and appreciated.

Worst Review: Nicole was disappointed with her experience, mentioning that she felt the staff lacked customer service skills and human decency, which marred her visit.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.