Northeastern Fine Jewelry is a well-regarded jeweler located at 1607 Union Street, Schenectady, NY 12309, within Schenectady County. With a focus on engagement ring creation, they offer a variety of services, including custom jewelry design, jewelry appraisals, and basic repairs. The store is operated by a knowledgeable team, including owner Ray Bleser and his dedicated staff members, such as Lori and David.
The overall sentiment from online customer reviews indicates a highly positive experience, with approximately 85% positive feedback, 10% neutral, and 5% negative reviews. Many customers commend the exceptional service, attentiveness, and knowledge displayed by the staff, which greatly enhances the experience of choosing an engagement ring. Customers appreciate the wide selection of high-quality diamonds and elegant settings tailored to individual preferences.
Positive reviews frequently highlight the personalized service and expertise of staff members, creating a welcoming atmosphere. In contrast, a few negative reviews point out concerns regarding pricing and the pressure felt by some customers while browsing.
Best Review: A customer praised the staff for their attentive service and helpfulness in choosing an engagement ring, emphasizing how comfortable and knowledgeable the team was throughout the process, which contributed to an exceptional purchasing experience.
Worst Review: One customer expressed disappointment regarding the perceived lack of attention when trying to sell gold jewelry, feeling undervalued and unsatisfied with the offered prices.
Operating hours are as follows:
| Day | Hours |
|-----------|---------------|
| Monday | 10 AM - 6 PM |
| Tuesday | 10 AM - 6 PM |
| Wednesday | 10 AM - 6 PM |
| Thursday | 10 AM - 8 PM |
| Friday | 10 AM - 6 PM |
| Saturday | 10 AM - 4 PM |
| Sunday | Closed |
Staff members mentioned include Ray Bleser and Lori.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 494
Store Phone Number: 5183723604