Sondra's Fine Jewelry, located at 1624 Union Street, Schenectady, NY, 12309, is a delightful jewelry store specializing in engagement rings and custom creations. Since its founding in 1997 by Sondra herself, this family-owned shop has earned a reputation for its stunning selection and personalized service. With a focus on loose diamonds and custom designs, Sondra's is a favorite among locals looking for that perfect piece to symbolize their love and commitment.

With two master jewelers on-site, the store is committed to crafting unique engagement rings that reflect each customer’s vision. The friendly and knowledgeable staff is known for providing a no-pressure shopping experience, putting customers at ease while they explore their options. Sondra’s takes pride in keeping its inventory fresh, with new pieces arriving regularly, ensuring there's always something special to find.

Customer Sentiment: Approximately 80% of customers express high satisfaction with the service and selection, while 10% have shared neutral experiences and 10% report challenges with communication.

Opening Hours:

Monday: 10:00 AM – 6:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed

Best Review: Michael spoke highly of the custom engagement ring process, praising the team for their patience and expertise in helping him create the perfect piece on time.

Worst Review: Victoria expressed disappointment in her brief interaction with the staff, feeling that her needs weren't met during her visit.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.