Milan Gold and Diamonds, located in Rocky Mount, NC, is a jeweler specializing in bespoke engagement ring creation and a variety of jewelry services. With a consistent rating of 4.0 based on 29 Google reviews, the store is known for its quality craftsmanship and attentive customer service. The experienced staff offers personalized design consultations to help couples create the perfect engagement ring, blending classic and modern styles to meet individual preferences.

The store operates in Edgecombe County and is noted for its extensive selection of gold and diamond jewelry, repair services, and a welcoming atmosphere that encourages customers to explore their options. Customers have praised the knowledgeable team for their helpfulness and willingness to work on pricing.

However, some reviews indicate concerns about the durability of products and repair services. A few customers reported dissatisfaction with jewelry repairs that did not meet their expectations, which should be considered by potential buyers.

Overall Sentiment from Online Customer Reviews:
- Positive: 68%
- Neutral: 17%
- Negative: 15%

**Hours of Operation:**
| Day | Opening Hours |
|-----------|-------------------|
| Friday | 11 AM – 7 PM |
| Saturday | 11 AM – 7 PM |
| Sunday | 1 PM – 6 PM |
| Monday | 11 AM – 7 PM |
| Tuesday | 11 AM – 7 PM |
| Wednesday | 11 AM – 7 PM |
| Thursday | 11 AM – 7 PM |

**Best Review:**
Jermaine Smallwood appreciates the great customer service and noted that the staff is accommodating when it comes to final pricing, which enhances the shopping experience.

**Worst Review:**
Asya Ellis expressed frustration with the service, stating that after seeking a battery replacement for her watch, the store broke the watch face, leading to a negative overall experience.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.